Return & Refund Policy

Refund and Return Policy

At Inti Ruchulu, our goal is to ensure your satisfaction with our products. If for any reason you are not entirely satisfied with your purchase, please read our refund and return policy carefully:

1. Returns:

  • You may request a return for any product within 14 days from the date of delivery.
  • To initiate a return, please contact our customer support team at +91 9000355422 or email us at intiruchulu@outlook.com and request a Return
  • Returned items must be packed in properly without any leakage.
  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If your return is approved, your refund will be processed, and a credit will be applied to the original method of payment. Please allow 5 to 7 business days for the refund to reflect in your account.

2. Refunds:

  • If you receive a damaged or defective product, please contact us within 7 days of receiving the order, and we will arrange for a replacement or refund.
  • Refunds will only be issued for the cost of the product and any applicable taxes. Shipping and handling charges are non-refundable.
  • Refunds will be processed within 5 to 7 business days of receiving and inspecting the returned item.
  • We reserve the right to deny a refund if the returned product does not meet our return policy criteria.

3. Exchanges:

  • If you receive a damaged or defective product and would like a replacement, please contact our customer support team within 7 days of receiving the order to request an exchange.
  • Exchanges will be processed once the damaged or defective product is returned to us.

4. Cancellations:

  • If you wish to cancel an order, please contact us as soon as possible. If the order has not yet been shipped, we will cancel it and issue a refund. If the order has already been shipped, you may need to follow our return policy.

Please note that we take utmost care in packaging and delivering our products to ensure they reach you in excellent condition. If you have any questions or concerns about our refund and return policy, please do not hesitate to contact our customer support team at intiruchulu@outlook.com. We are here to assist you and provide you with the best pickle shopping experience possible.